Kev hloov pauv hauv cov txheej txheem hauv chaw ua haujlwm feem ntau ua rau muaj txiaj ntsig zoo, txuag lub tuam txhab sijhawm thiab nyiaj txiag lossis txhawb kev ua haujlwm zoo dua. Kev hloov pauv yog qhov zoo siab rau cov uas hloov pauv mus rau nws yooj yim, tab sis rau qee tus neeg ua haujlwm hloov pauv yuav tsis txawv, chim siab, lossis txawm tias txaus ntshai. Lawv yuav pom nws nyuaj rau lees paub qhov tsis paub, ua rau muaj kev nyuaj siab, lossis lawv tuaj yeem tsim kev txhawj xeeb txog kev ua raws txoj cai tshiab. Ua tus thawj coj hauv chaw ua haujlwm, nws yog koj txoj haujlwm kom ntseeg tau tias txhua qhov kev hloov pauv tau ua haujlwm tau yooj yim. Kawm paub yuav ua li cas qhia thiab siv cov txheej txheem kev ua haujlwm tshiab yuav pab koj cov neeg ua haujlwm hloov mus rau kev hloov pauv tau zoo thaum tswj hwm kev ua haujlwm siab.
Cov kauj ruam
Ntu 1 ntawm 3: Tsim Kev Hloov Tus Txheej Txheem
Kauj Ruam 1. Paub txog cov nqi
Yog tias koj tab tom txhim kho cov txheej txheem hloov pauv kom txuag nyiaj hauv ob peb xyoos tom ntej no, nws yuav zoo li yog qhov kev xaiv meej. Tab sis yog tias qhov kev hloov pauv ntawd yuav xav tau kev teeb tsa cov cuab yeej tshiab, kev rov qhia tseem ceeb ntawm cov neeg ua haujlwm, lossis ntiav cov neeg ua haujlwm tshiab los ua lub luag haujlwm tshiab, koj yuav tsum tau sib piv cov nqi kom pom tias lawv muaj ntau dua kev txuag nyiaj thiab txiaj ntsig ntev. Tham nrog tus accountant txog tus nqi txheeb ze piv rau kev txuag nyiaj ntev mus txiav txim seb koj lub tuam txhab puas tuaj yeem them taus los hloov cov kev hloov ntawd, lossis sim ua qhov kev tshuaj xyuas tus nqi yooj yim.
- Kev txheeb xyuas tus nqi-txiaj ntsig sib piv cov nuj nqis uas xav tau tawm tsam cov txiaj ntsig uas xav tau los txiav txim siab qhov phiaj xwm zoo tshaj plaws, muaj txiaj ntsig tshaj plaws.
- Txhawm rau txheeb xyuas tus nqi-txiaj ntsig yooj yim, faib ib daim ntawv los ua ob kab. Sau cov txiaj ntsig hauv ib kem thiab tus nqi hauv lwm kem. Sib piv ob daim ntawv kom pom cov chav kawm twg yog qhov muaj txiaj ntsig tshaj thiab raug nqi.
Kauj Ruam 2. Ua kom yooj yim los qhia
Txawm hais tias cov txheej txheem kev hloov pauv uas koj tab tom qhia yuav hloov pauv txoj hauv kev koj li kev lag luam, nws yog qhov tseem ceeb los ua cov kev hloov pauv yooj yim los qhia thiab siv. Yog tias ua tau, sim ua qhov kev hloov pauv tshiab hauv theem lossis theem. Txoj kev ntawd koj cov neeg ua haujlwm yuav pom nws yooj yim dua los kho thiab yoog raws cov txheej txheem tshiab.
Yog ua tau, siv kev hloov pauv hauv txoj hauv kev uas tso cai rau cov neeg ua haujlwm hloov kho ib qib zuj zus. Sim staggering cov txheej txheem tshiab hloov pauv ntau lub lis piam lossis ntau lub hlis kom tso cai rau kev hloov pauv zoo
Kauj Ruam 3. Ntsuas nws qhov ua tiav
Cov txheej txheem hloov pauv tseem ceeb yuav tsum tau ua rau qhov laj thawj. Thaum koj tau txiav txim siab vim li cas koj thiaj hloov pauv qhov ntawd, nws yog ib qho tseem ceeb kom nrhiav txoj hauv kev los ntsuas qhov txheeb ze ua tiav ntawm kev hloov pauv. Yog tias qhov kev hloov pauv yuav tsum txuag tus nqi, tom qab ntawd sib piv tus nqi hauv qhov chaw los ntsuas seb qhov kev hloov pauv tau ua tiav tom qab ob peb hlis. Yog tias qhov kev hloov pauv yuav tsum txhim kho cov neeg siv khoom txaus siab, tom qab ntawd tshawb fawb thiab khaws qhov muag ntawm cov neeg rov qab los cov neeg siv khoom uas txaus siab rau qhov kev hloov pauv uas koj tau ua.
Txiav txim siab siv cov cuab yeej nyiaj txiag dawb lossis tus nqi qis los taug qab koj lub tuam txhab txoj kev vam meej ua ntej thiab tom qab siv cov kev hloov pauv. Koj tuaj yeem nrhiav cov cuab yeej pub dawb online zoo li inDinero lossis Corelytics, lossis sau npe mus rau qhov kev pabcuam txhua hli ntau dua los ntawm cov kev pabcuam tib yam
Kauj Ruam 4. Npaj txoj kev khiav tawm
Pom tseeb koj qhov kev cia siab nrog cov txheej txheem hloov pauv tshiab yog tias nws yuav ua kom txhua yam zoo dua hauv chaw ua haujlwm. Tab sis koj yuav ua li cas yog tias qhov kev tawm tsam xaus qhov tshwm sim? Ib qho phiaj xwm zoo rau kev hloov pauv txheej txheem yuav tsum muaj phiaj xwm thaub qab lossis, yog tias txhua yam ua tsis tau, txoj kev khiav tawm kom tso tseg qhov kev hloov pauv tag nrho.
- Txiav txim siab seb koj puas yuav rov qab mus rau cov txheej txheem qub hauv qhov xwm txheej uas qhov kev hloov pauv tshiab tsis ua tiav, lossis seb koj puas yuav siv txoj kev npaj thaub qab. Yog tias xaiv txoj kev npaj thim rov qab, muaj cov phiaj xwm meej nyob hauv qhov xwm txheej.
- Tej zaum koj yuav xav zam kev qhia koj cov neeg ua haujlwm tias koj muaj phiaj xwm thaub qab lossis koj tuaj yeem rov qab mus rau cov txheej txheem qub. Qhia lawv txog yam no yuav ua rau koj pom tsis muaj zog lossis tsis muaj txiaj ntsig ua tus thawj coj, thiab nws yuav ua rau cov neeg ua haujlwm tsis kam rau qhov kev hloov pauv yog tias lawv paub tias kev tawm suab txaus yuav rov ua tej yam rov rau lawv li qub.
Ntu 2 ntawm 3: Tswj Kev Ntseeg thiab Tswj
Kauj Ruam 1. Qhia koj lub zeem muag
Yog tias koj ntseeg tias cov txheej txheem kev hloov pauv uas koj tab tom ua yuav txhim kho lub tuam txhab thiab/lossis chaw ua haujlwm, sib tham txog qhov no. Qhia rau koj cov neeg ua haujlwm paub tias koj xav li cas txog lub tuam txhab ib xyoos txij tam sim no, thiab teeb tsa cov tswv yim (suav nrog cov txheej txheem hloov pauv no) uas yuav pab tau lub tuam txhab uas koj ntseeg tias nws xav tau.
- Qhia koj lub zeem muag nrog koj cov neeg ua haujlwm. Ua kom meej thiab meej hauv kev piav qhia yam koj xav tau rau koj lub tuam txhab.
- Nkag siab koj cov neeg ua haujlwm.
- Ua kom muaj zog rau koj cov neeg ua haujlwm los ntawm kev tso lawv lub suab lawv cov kev xav, kev txhawj xeeb, thiab tawm tswv yim tag nrho ntawm cov kev hloov pauv uas koj tau thov. Txawm li cas los xij, tsis txhob plam txoj kev teeb tsa ntawm koj lub tuam txhab.
- Txiav txim siab seb nws puas yuav zoo tshaj los tham nrog koj lub zeem muag thiab tshaj tawm kev hloov pauv tus kheej lossis los ntawm email. Cov teeb meem ntawm kev nrawm yog qhov zoo tshaj plaws xa tuaj rau tus kheej, thiab sau/email lus tuaj yeem tsis quav ntsej yooj yim.
TSWV YIM TSHUAJ
Lily Zheng, MA
Diversity, Equity & Inclusion Consultant Lily Zheng is a Diversity, Equity, and Inclusion Consultant and Executive Coach who works with organizations around the world to build more inclusive and innovative workplaces for all. Lily is the author of Gender Ambiguity in the Workplace: Transgender and Gender-Diverse Discrimination (2018) and The Ethical Sellout: Maintaining Your Integrity in the Age of Compromise (2019). Lily earned her MA in Sociology from Stanford University.
Lily Zheng, MA
Diversity, Equity & Inclusion Consultant
Help prepare the workforce ahead of time
Leading up to a procedural change in the workplace, share information about why that change is occurring, if you can. That will help reduce some of the anxiety that can occur around change.
Kauj Ruam 2. Muag qhov kev hloov pauv
Tsis muaj teeb meem dab tsi hloov chaw ua haujlwm uas koj tab tom sim ua, nws yuav tsis txaus los qhia rau koj cov neeg ua haujlwm "Qhov ntawd tsuas yog txoj hauv kev nws yuav yog txij tam sim no mus." Raws li tus thawj coj, nws yog koj lub luag haujlwm coj, thiab qhov ntawd txhais tau tias ua kom koj cov neeg ua haujlwm nyob tom qab koj 100%. Thaum koj tau tshaj tawm cov kev hloov pauv, muag lawv rau koj cov neeg ua haujlwm. Pab lawv pom tias vim li cas cov kev hloov pauv tau zoo rau lub tuam txhab thiab thaum kawg, zoo rau cov neeg ua haujlwm.
- Qhia rau koj cov neeg ua haujlwm paub koj (lossis lub tuam txhab) kev txhawb siab rau kev ua raws cov kev hloov pauv no. Yog tias qhov kev hloov pauv yuav txuag nyiaj, ces hais li ntawd. Yog tias lawv yuav tsim chaw ua haujlwm zoo dua, tom qab ntawd qhia rau txhua tus paub. Tsis muaj teeb meem dab tsi yog kev txhawb siab, ua kom pom tseeb tias qhov zoo ntawm cov kev hloov pauv no yuav ntau dua cov nqi thiab teeb meem kev siv.
- Taw qhia tias vim li cas txoj kev qub ntawm kev ua tej yam tsis raug lossis tsis muaj txiaj ntsig. Muaj qhov sib txawv meej yuav ua rau cov neeg ua haujlwm yooj yim nkag siab tias vim li cas qhov kev hloov pauv ntawd tsim nyog.
Kauj Ruam 3. Tshem tawm yam tsis paub tseeb
Ib qho ntawm qhov laj thawj loj tshaj plaws uas cov neeg ua haujlwm tiv thaiv kev hloov pauv yog kev ntshai lawv xav rau qhov tsis paub. Yog tias tsis muaj qhov tsis meej txog yuav ua li cas kev lag luam niaj hnub yuav ua haujlwm, lossis hais txog lub luag haujlwm tshwj xeeb uas koj thiab koj cov neeg ua haujlwm yuav ua nyob rau hauv cov kev hloov pauv no, koj yuav tsum tshem tawm qhov tsis paub tseeb ntawd. Koj tuaj yeem ua qhov no los ntawm kev cia siab cov lus nug, ua xyem xyav, thiab ntshai tias koj cov neeg ua haujlwm yuav muaj thiab daws lawv ua ntej lawv tuaj.
- Ua tib zoo xav txog koj txoj kev npaj yuav ua lag luam li cas thiab dab tsi (yog tias muaj) kev hloov pauv yuav tshwm sim hauv koj cov neeg ua haujlwm txoj haujlwm. Qhia rau lawv paub tias lawv lub luag haujlwm yuav tsis hloov pauv, lossis yog tias lawv lub luag haujlwm yuav cuam tshuam rau hauv ib txoj kev twg, tom qab ntawd qhia meej txog qhov no txij thaum pib.
- Sim ua cov txheej txheem kev hloov pauv hauv txoj hauv kev uas cov neeg ua haujlwm yuav pom cov kev hloov pauv ntawd txhawm rau txhim kho lawv txoj haujlwm. Yog tias koj tshem qhov tsis ntseeg uas nyob ib puag ncig cov lus tshaj tawm tsis meej thiab rov tsim cov kev hloov pauv no los ua txoj hauv kev los tsim kom muaj chaw ua haujlwm zoo dua lossis ua kom yooj yim dua ntawm kev ua haujlwm, koj cov neeg ua haujlwm feem ntau yuav muaj nyob hauv nkoj.
TSWV YIM TSHUAJ
Lily Zheng, MA
Diversity, Equity & Inclusion Consultant Lily Zheng is a Diversity, Equity, and Inclusion Consultant and Executive Coach who works with organizations around the world to build more inclusive and innovative workplaces for all. Lily is the author of Gender Ambiguity in the Workplace: Transgender and Gender-Diverse Discrimination (2018) and The Ethical Sellout: Maintaining Your Integrity in the Age of Compromise (2019). Lily earned her MA in Sociology from Stanford University.
Lily Zheng, MA Ntau haiv neeg, Kev Ncaj Ncees & Tus Kws Pab Tswv Yim
Peb Cov Kws Tshaj Lij Pom Zoo:
Raws li kev hloov pauv txheej txheem tau ua tiav thiab cov cai tshiab lossis cov txheej txheem tau teeb tsa, kom meej meej txog yam kev hloov pauv yuav tsis tuaj yeem sib tham tau thiab uas muaj kev hloov pauv tau ua rau lawv. Piv txwv li, koj tuaj yeem hais tias,"
Kauj Ruam 4. Sij hawm yog lawm
Qee tus kws tshaj lij kev lag luam qhia tias lub sijhawm ntawm kev tshaj tawm cov txheej txheem tuaj yeem yog qhov tseem ceeb tshaj plaws hauv kev tau txais cov neeg ua haujlwm hauv nkoj. Tsis muaj txoj cai txiav tawm meej txog thaum lub sijhawm raug, raws li txhua qhov xwm txheej thiab chaw ua haujlwm sib txawv, tab sis paub txog qhov kev hloov pauv cuam tshuam rau koj cov neeg ua haujlwm yuav pab koj li cas lub sijhawm tshaj tawm thiab ua haujlwm zoo dua.
- Yog tias cov txheej txheem tshiab yuav xav tau kev qhia ntxiv, sim siv sijhawm los ua cov txheej txheem no hauv txoj hauv kev uas ua rau koj cov neeg ua haujlwm muaj sijhawm txaus los npaj. Piv txwv li, tsis tshaj tawm cov txheej txheem tshiab rau hnub Friday yog tias lawv pib siv rau hnub Monday tom ntej. Qhov ntawd yuav xav kom cov neeg ua haujlwm tuaj koom rau lub asthiv rau kev cob qhia lossis sib tw txhawm rau txiav txim siab yam nyob rau hnub uas cov kev hloov pauv mus nyob.
- Yog tias ua tau, tshaj tawm cov txheej txheem hloov pauv ob peb lub lis piam ua ntej lawv yuav tshwm sim. Qhov no yuav muab sijhawm rau txhua tus los nyeem cov txheej txheem tshiab, nkag siab tias lawv txawv ntawm qhov qub li cas, thiab kawm paub yuav hloov qhov tsim nyog li cas.
Ntu 3 ntawm 3: Siv Kev Hloov
Kauj Ruam 1. Tsis txhob plam koj lub tuam txhab tus kheej
Cov txheej txheem hloov pauv feem ntau yog qhov zoo, tab sis lawv yuav tsum tsis txhob ua kom koj cov neeg ua haujlwm tsis paub lub tuam txhab lawm - tsawg kawg tsis yog hmo ntuj. Nco ntsoov tias ntxiv rau kev nplij siab hauv kev paub, ntau ntawm koj cov neeg ua haujlwm yuav mob siab rau thiab mob siab rau lub tuam txhab rau nws cov duab/tus kheej lossis nws lub hom phiaj qub. Nws tsis zoo los hloov cov yam no los ntawm txoj kev npaj mus sij hawm ntev, tab sis kev hloov pauv hnyav dhau lub sijhawm luv luv yuav ua rau muaj kev cuam tshuam lossis ceeb toom koj cov neeg ua haujlwm ncaj ncees tshaj plaws.
Kauj Ruam 2. Nrhiav tswv yim
Koj cov neeg ua haujlwm qhov kev txaus siab yuav yog ib qho kev ntsuas zoo tshaj plaws ntawm kev hloov pauv tau zoo npaum li cas. Qee tus neeg ua haujlwm yuav, tiv thaiv kev hloov tsis muaj teeb meem dab tsi tshwm sim, tab sis lwm tus neeg ua haujlwm yuav nyiam cov lus qhia tag nrho thaum muaj kev tshwj tseg txog yuav ua li cas cov kev hloov pauv no tau ua tiav.
- Ib txoj hauv kev yooj yim kom ntseeg tau cov neeg ua haujlwm txaus siab thiab ntsuas txhua qhov kev hloov pauv yav tom ntej uas yuav tsim nyog yog nug cov neeg ua haujlwm kom tawm tswv yim txog qhov hloov pauv. Qhia rau lawv paub tias thaum koj yuav tsis qhib rau qhov thim rov qab qhov kev hloov pauv, koj muaj nuj nqis rau cov neeg ua haujlwm cov tswv yim thiab kev koom tes thaum nws los txog qhov kev hloov pauv ntawd tau ua tiav li cas.
- Txiav txim siab tsim ib pawg neeg ua haujlwm lossis pawg saib xyuas txhawm rau nrhiav kev tawm tswv yim seb yuav hloov pauv li cas thiab tawm tswv yim seb yuav hloov pauv li cas thiaj li ua tiav.
Kauj Ruam 3. Muab khoom plig rau cov neeg ua haujlwm
Ib txoj hauv kev los pab kom cov neeg ua haujlwm nyob hauv nkoj nrog cov txheej txheem hloov pauv tshiab yog tsim lub hom phiaj luv rau koj cov neeg ua haujlwm thiab muab nqi zog rau cov uas ua tau raws cov hom phiaj ntawd. Nws yuav zoo li tsis txav chaw, tab sis nws tuaj yeem pab tsim kev txhawb nqa rau kev hloov pauv thiab ua kom muaj lub siab xav ua raws cov kev hloov pauv no.
Lub tswv yim
- Tau txais koj cov neeg ua haujlwm hauv nkoj thiab koom nrog kev hloov pauv hauv cov txheej txheem kom ntxov li sai tau.
- Sim nrhiav kev pab los ntawm cov neeg ua haujlwm nrog rau kev npaj lossis ua ib feem ntawm cov txheej txheem no.
- Txhawb kom yooj yim hauv chaw ua haujlwm. Zoo dua koj cov neeg ua haujlwm hloov pauv, qhov txheej txheem no yooj yim dua rau txhua tus.
